![]() ![]() No wonder my smartwatch was taking me from hero to zero on tracked fitness activity. What if you don't replace a low-capacity battery? You could suffer what happened to me: My Apple support person told me that the accelerometer and gyroscope on my watch were damaged, according to that Apple Watch diagnostic. Turns out that Apple recommends you replace your battery when it dips below 80% capacity. I went and checked myself (on the watch: Settings > Health > Battery Health) to find that it was down to 75% and there was a warning on the device to get my battery replaced. Within a minute, he told me exactly what was wrong with my watch.įirst, the battery was far below healthy capacity. As in, I went into the settings and allowed him to run a remote diagnostic. I told my tragic tale, and the support representative did something unexpected: diagnosed my Apple Watch remotely. I plugged in my request and within two minutes, Apple support called me. ![]()
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